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Product Details

Product name Bella residential elevators
Description This recall involves Bella residential elevators manufactured from 2009 to 2021. Models include Symmetry IGD, Hydraulic, and Winding Drum Elevators. The Symmetry brand name is located on the elevators controllers. The elevators are used in consumers homes. 
Problem Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap, and suffer serious injuries or death when the elevator is called to another floor. 
Distribution Bella residential elevators and parts were sold through a network of authorized dealers and, occasionally, directly to consumers nationwide for between approximately $20,000 and $35,000 including installation. 
Company Bella Elevator 877-375-1428; web site www.home-elevator-door-gap.com or www.symmetryelevators.com 
Dates sold June 2009 to December 2021 
Date posted 01/12/2022 
Additional information For additional information, visit the U.S. Consumer Product Safety Commission's news release at https://www.cpsc.gov/Recalls/2022/Bella-Elevator-Recalls-Residential-Elevators-Due-to-Child-Entrapment-Hazard-Risk-of-Serious-Injury-or-Death-to-Young-Children 
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Illinois Department of Public Health
535 West Jefferson Street
Springfield, Illinois 62761
Phone 217-782-3300
Fax 217-782-3987
TTY 800-547-0466
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